team Magazine 11|2020 EN

Hilti Foundation – Academy for Impact through Music
Jaibot – Hilti’s first-ever construction site robot rolls into the world
Five questions for Avi Kahn, Member of the Executive Board
MOMENT – Hilti takes 2020 MOMENT by MOMENT

EDITOR IAL A digital edition. There’s more to discover in this issue: more images, more videos and interesting links. IMAGES VIDEO LINK SUSTAINABILITY SUSTAINABILITY Peter Rupp on sustainability as a component of corporate DNA corporate DNA INNOVATIONS INNOVATIONS Hilti markets ride summer and fall HONG KONG How to connect Hilti solutions with Hong Kong’s new Airport City 11 | 2020 Hilti employee magazine | International I FL I CH I Thüringen Cover photo: This photo of Peter Rupp was taken on the roof of the Innovation Center in Schaan during the video shoot for the internal launch of the sustainability strategy. Click here to get to the video “Sustainability has to become our mindset”. Dear Colleagues, As you look at this issue, there are a good seven weeks left in 2020. I use the term “good” here deliberately, because if you look back on the year, without the coronavirus-tinged glasses, 2020 also saw some positive things. For example, we are tak- ing a visible, decisive step forward in the area of sustainability. After all, building a better future has been anchored in our corporate mission statement for more than 20 years. Our sustainability strategy, which was rolled out this year, bundles all associated activities worldwide. It also sets very concrete and ambitious goals for us that are being systemati- cally recorded, measured and managed, and all of which will be published in 2021 in our first Sustainability Report. In an in- terview, Peter Rupp, Head of Corporate Sustainability, provides answers to what it takes to build the future we want to see. This year, despite Corona, or perhaps because of it, we continued to consistently and successfully roll out Evolution in the markets. Katherine Chua, from Singapore, takes us through her day and explains how she works with the new system. 2020 is also the year that Jaibot, the first Hilti robot, began rolling onto construction sites. This edition also in- cludes a summary of what else is new on the market on page 18. You’ll find these and many other stories and reports in this edition of the magazine and on REDi. Stay safe and enjoy the read. The Hilti Foundation also reports on the new “Academy for Impact Through Music” initiative, which was primarily digital in 2020. After one year of MOMENT, our new employee approach, we now have the opportunity to look both back and forward to the altered feedback processes. Sabrina Feliu Editor-in-Chief

CONTENTS INTERVIEW 04 Sustainability Peter Rupp on sustainability as a component of corporate DNA 26 Five questions for … Avi Kahn, Member of the Executive Board EMPLOYEES 10 Guidelines How much compliance lies in Sustainability @Hilti? 12 Health Management at HQ I feel good. Being and staying healthy 23 Diversity & Inclusion Generations at Hilti 28 A day with … Katherine Chua, National Key Account Manager at Hilti Singapore 30 MOMENT Hilti takes 2020 MOMENT by MOMENT SPOTLIGHT 16 Design Driving excellent Brand Design 18 Innovations Hilti Markets ride summer and fall wave of innovation 20 Jaibot Hilti’s ﬁrst-ever construction site robot rolls into the world 22 Thüringen Corona protection from a 3D printer 24 Direct customer relationship Taking the long view of things 32 Hong Kong’s sky city How to connect Hilti solutions with Hong Kong’s new Airport City 36 Leisure time Hilti in the movies HILTI FOUNDATION 14 Music for Social Change Academy for Impact through Music ANNIVERSARIES / RETIREES 34 Hilti celebrates colleagues from FL/CH and Thüringen team M AG A Z I N Our magazine is available in an e-zine version or as a PDF on REDi under: Company/Group 04 Sustainability Peter Rupp on sustainability as a component of corporate DNA 22 Thüringen Corona protection from a 3D printer 28 A day with ... Katherine Chua 32 Hong Kong’s sky city How to connect Hilti solutions with Hong Kong’s new Airport City

SUSTAINABILITY AS A COMPONENT OF CORPORATE DNA Peter Rupp has been Head of Corporate Sustainability at Hilti since July 2020. He and his team are responsible for deﬁ ning and implementing the sustainability strategy. The initial results of this strategy will be communicated externally for the ﬁ rst time in March 2021 when the Hilti Sustainability Report is published. In an interview, Peter explains how we are positioned in the area of sustainability at Hilti, where we need to show even greater commitment in order to achieve our ambitious goals, and how each and every individual can make a contribution. How do you explain to people who don’t work for Hilti what we are doing in terms of sustainability? The phrase ‘building a better future’ has been anchored in our mission statement for more than 20 years and there are projects running smoothly in various areas that con- tribute to this goal. User safety, for example, is already taken into account in product development and is increas- ingly being brought to market through our safety and health training courses for customers. Worldwide, we train around 16,000 people annually on the topics of safety and health. We also offer the same for our employees and have pro- grams that enable them to achieve a sustainable personal energy balance. The Hilti Foundation suppor ts over 40 projects in more than 20 countries each year in the areas of Music for Social Change, Affordable Housing & Technology and Economic Empowerment in accordance with the prin- ciples of sustainability, accountability and scalability. Beyond this there are many local activities that promote the voluntary involvement of employees in social projects. We also ensure that our plants and offices are planned and constructed with an eye towards sustainably. The list is long, and it’s fantas- tic to see how sustainable action is already shaping our decisions over a wide variety of levels. So what’s in the new sustainability strategy that was rolled out this summer? In the face of increasing environmental and social problems around the world, and the heightened expectations of our stakeholders, including team members, customers, society and oversight authorities, we see the need to do more. For this reason, we have systematically reviewed our activities and compared them with other companies and industries. As a result, we have structured our efforts into three equally weighted pillars: environment, people and society. We have defined global priorities and ambitions for each pillar that we will focus on in an initial step. Hilti team • November 2020 INTERVIEW

In the ﬁ eld of recycling management, Hilti is carrying out pioneering work throughout the industry. Peter Rupp In the area of the environment, we are pushing ahead with two main issues: we want to be CO2 neutral and become the industry leader in recycling management by 2023. In the area of people, we are working on two major thematic blocks. The first is safety and health for the users of our products and solutions, as well as for the buildings that are constructed with our products. The second is the health and safety of our own employees. In the area of society we are working together with the Hilti Foundation in an effort to give all Hilti employees worldwide the opportunity to get involved in sustainability initiatives that go beyond business activities and ensure the highest standards of business ethics. Social factors in partic- ular are therefore gaining even greater significance and I am convinced that these activities will also have a positive impact on the balance sheet. In which areas have we already seen good sustainability progress? I would like to highlight three major areas here, as they are closely linked to our business model. In many areas, we have defined processes for better energy management and inte- grated them into our process management. Based on this we have achieved corresponding ISO certifications, particularly in production. This is where we can effectively avoid CO2 emissions and where we are working to continuously improve ourselves. For example, we will be redesigning the heat recov- ery system at Plant 1, in Schaan, which will make a significant contribution to heating all buildings at our headquarters loca- tion. This will enable us to save 2 million KWh of gas and more than 450 tons of CO2 annually. This corresponds to around 2 percent of the energy consumption and around 1.5 percent of the CO2 emissions of all our manufacturing facilities world- wide. In addition, we can save 4000 cubic meters of water. But these kinds of improvements are not only taking place at headquarters. Projects that improve our sustainability footprint are also being implemented at other sites. In the field of recycling management, Hilti is carrying out pio- neering work throughout the industry. Our fleet management system is the cornerstone of a recycling model that we intend to continuously expand. We are in a strong position because we can cover large parts of the product life cycle, from raw material procurement to design, production, distribution, and usage through to repair and recycling. We operate 65 repair centers around the world, where over 800 technicians perform high-quality repairs with a clearly defined time schedule. We reuse a number of used parts as spare parts. These are individually inspected to meet our quality standards. This allows us to apply the same warranty to these like-new parts as we do to our standard spare parts. Due to increasing de- mand and positive feedback from our customers, we are continuing to increase the number of used parts approved for reuse. I would also like to highlight the numerous initiatives undertak- en by our employees, who are committed to sustainability in all its facets, both within and outside the Hilti value-adding chain. This is reflected in more than 160 social projects cur- rently supported by Hilti organizations and their employees worldwide. We want to continue to build on this foundation. INTERVIEW 6 – 7

What we want to expand as part of our sustainability strategy is the promotion of the social commitment of our employees – what we understand as Engaged Beyond Business. Peter Rupp And where do we want to improve? We want and need to become better in many areas. Since vehicles are the most important direct CO2 generator for us, we have the greatest leverage in this area. This year we launched a pilot project to evaluate the best way to reduce CO2 emissions from the local vehicle fleet on an individual market basis. In the future, CO2 vehicle emissions will be an important criterion when deciding on the right vehicle. By introducing this proven methodology, we will ensure a more CO2 efficient vehicle fleet in all markets worldwide in the coming years. MO Belgium recently decided to fully equip its next car fleet with alternative drive systems. Another area in which we want to improve is the sustainabil- ity of our suppliers. Almost 90 percent of our CO2 footprint is generated outside of our own operations. In addition to the Code of Conduct, we want to holistically integrate sustain- ability aspects into our decision-making processes, starting with the selection of suppliers. We also see potential for improvement in the health and safety of our employees. As an employer, we want to further contribute to raising awareness and improving this import- ant area by offering a wider range of information and train- ing. I previously mentioned the many initiatives both small and large which often take place locally. If we manage to pro- mote the exchange of information here, and thereby repli- cate projects, we can become even more successful in our actions. But the demand for an information exchange also exists in external communication. We want to learn from oth- ers, but we also want to set a good example and measure ourselves against how well we achieve our targets. This in- cludes, for example, the Sustainability Report, which we will publish for the first time in March 2021 and which will con- sciously launch a dialog with external stakeholders. To what extent is the coronavirus crisis a driver for the topic of sustainability? In many areas of our work, the coronavirus crisis has shown us ways to use digital media more broadly and more effec- tively. We have greatly reduced our travel activities, which has naturally contributed to an improved CO2 footprint. These learning curves, and the rethinking of everyday business life, represent good momentum on which we can build. Additionally, our Hilti values and strong social commitment were once again demonstrated during the crisis, resulting in a wide range of projects and aid funds being launched in a very short time. Hilti team • November 2020 INTERVIEW

“Your engagement is our most powerful tool!” is the internal slogan – how can employees make a concrete contribution right now? On an individual level – it starts with small habits – turning off the light, the computer and monitor, printing less, questioning how to commute to work. All of this contributes to a positive energy balance. In addition, there are Own It! groups at many locations that are committed and implementing activities in a targeted manner, such as plastic-free offices. What we want to expand as part of our sustainability strategy is the promo- tion of the social commitment of our employees – what we understand as Engaged Beyond Business. This includes expanding opportunities for our sites to initiate their own social and/or environmental projects, as well as involvement in Hilti Foundation projects. Which habit did you last integrate into your everyday life in order to live more sustainably? I need exercise every day to help me maintain a balance. That’s why I ride my e-bike to work every day. At home we recently switched all our lights to LED technology, and we are paying more attention to reducing packaging waste and to buying locally. One project I’m currently planning at home is a photovoltaic system combined with an electric car which is then charged with the electricity generated by the system. Click here to go to the REDi page. Peter Rupp and his team Katrin Kessler, Martin Schäfer and Patricia Minogue (from left to right), are responsible for deﬁning and implementing the sustainability strategy.

HOW MUCH COMPLIANCE LIES IN SUSTAINABILITY @HILTI? S ustainable corporate management and corporate responsibility is based on responsible corporate governance, social commitment and the balance between economic, ecological and social corporate activities. It is precisely these three areas that are reﬂected in the pillars of our sustainability strategy: environment, people, society (see page 6). To meet our strategy the company must comply with laws, regulations and self-imposed ethical standards. Compliance and sustainability are very closely linked and should be the responsibility of every team member. Compliance affects the entire value chain: starting with us, our product manufacturing processes, our customers, suppliers, joint venture partners at home and abroad, or even via third-party consultants. What does the Compliance Department do? The Compliance Department works towards enabling that all relevant rules and laws are followed by employees worldwide. The team creates awareness and training on a wide range of topics in various formats. Our compliance colleagues’ knowl- edge of the law always must be up-to-date, so that internal processes and rules can be adapted and communicated, as well as to enable the team to provide support if a case of non-compliance occurs.It is the task and responsibility of all employees to ensure that their activities comply with the ap- plicable rules and regulations and to seek assistance from the Compliance department if there are any questions regarding the code of conduct. The Code of Conduct is currently being revised and a new version will be available in 2021. How does compliance contribute to the sustainability strategy? Across our Environment, People and Society pillars, compliance helps to ensure that Hilti conducts its business in a compliant way. This includes rules on: how we behave in the market, how we work internally, how we work with customers and service providers, respect for human rights along our supply chains, occupational safety of our employees as well as our customers, environmental protection, and systematic, process-controlled monitoring of our product-related regulatory requirements. What does compliance actually involve? Compliance management at Hilti deals with several disciplines: code of conduct, anti-corruption, antitrust law, anti-money laundering, product regulation, occupational safety, environ- mental protection, data protection, anti-discrimination, conﬂicts of interest, code of conduct for suppliers, and human rights. The system elements include the structure of the organization, roles and responsibilities, planning, operations, etc. for these disciplines. Which systems support employees in acting in compliant with the rules? Hilti provides various tools to ensure all team members are informed about rules and regulations. This enables everyone to take the right actions and have the right contact person available to answer questions. Hilti team • November 2020 EMPLOYEES

Some of these tools are explained in the following: Automated reporting and learning for all ? Helpline: Employees worldwide can anonymously contact the Compliance Department to report misconduct. This is the last resort to report violations if employees do not want or cannot speak to HR or the responsible Local Compliance Officer. Accident Reporting (ServiceNow): In order to increase occu- pational safety and comply with legal requirements, occupa- tional accidents must be documented. Learning in FUSE: The compliance team has developed train- ing courses to help team members learn about laws and regu- lations. These courses are offered on FUSE in a new group. Up-to-date learning content is available in a variety of formats such as videos and e-learning modules. These resources are also available to specific team member groups to ensure a relevant and accurate learning experience. Beneﬁt Approval (Service Now): Employees must register gifts given to customers or received from external third parties. To simplify the process, the Benefit Approval Tool automatical- ly issues approvals within the thresholds, while larger gifts follow a guided approval process. Conﬂict of Interest (ServiceNow): Conflicts of interest can be reported by employees at any time via the Compliance Portal in ServiceNow. Legal databases and legal registers for speciﬁc employee groups: Compliance2Product: In this database we receive information about changes in product-related legal requirements worldwide. Limited licenses are available, sublicenses can be requested from the Compliance Department. ChemWatch: In this database we receive information about changes in product-related legal requirements in the chemical sector worldwide. Licenses can be requested free of charge from the Compliance Department. OneTrust Data Guidance: In this database we receive infor- mation about changes in data protection requirements worldwide. Licenses are available to all data protection officers. Gutwin: In this database, legal obligations relating to environ- mental and health protection as well as occupational safety are summarized and assigned to local employees according to their function. Babtec: This is a software solution that supports us in the systematic execution and documentation of environmental protection and occupational safety audits, which we must maintain for our ISO certifications. Marke, EMPLOYEES 10 – 11

Life is like riding a bicycle. To keep your balance, you must keep moving. Albert Einstein Saying that we’re feeling good is easy. It’s a common phrase in everyday life. But behind this is a lot of work on the individual level. For example, this includes being careful with your body and listening to the signals it sends you. Headaches, backaches or restless sleep are often signs of stress. A working environment that gives you room to pay attention to your well-being helps to reduce stress and find necessary balance. Health Management at headquarters wants to strengthen this and make it easier for employees to employ conscious resilience and mindfulness in dealing with their own health and the asso- ciated ability to work. Attractive, contemporary and flexible packages are offered under the banner of “topic years”. “The well-being and physical integrity of our employees is our top priority. For this reason, it is particularly important for us to actively support our employees in the area of health. As a com- pany, we can only achieve sustainable success if we have sat- isfied, motivated and committed employees,” says Philip Jansen, Head of HQ Human Resources. 2020/2021 topic year: It’s all about motion! Exercise helps our body to stay healthy – on both physical and mental levels. Over time, a lack of exercise and physical activi- ty can lead to secondary diseases such as obesity, back pain, cardiovascular diseases or even cancer. In the current topic year “It’s all about motion”, lectures and work- shops by athletes and medical professionals as well as targeted sports activities at headquarters will highlight the various aspects of mental health in connection with sports, providing impulses that everyone can sustainably integrate into their everyday life. Interested? You can ﬁ nd an overview of all events, and an introduction to the team, under: Health@HQ “It’s all about motion” Recommendations on movement CH Help now to improve health management and the future topic years and take part in the evaluation of the health management @ HQ. This topic supports the People pillar of our corporate sustainability strategy. EMPLOYEES 12 – 13

Ovations Digital F or more than ten years, the Hilti Foundation has been working in the field of “Music for Social Change”, a movement that started in Venezu- ela in the 1970s and now reaches hundreds of thousands of children and young people worldwide. The aim of this movement is to promote and empower young people by providing opportunities to develop their po- tential, build social skills and strive towards a self-determined life – in or outside of music. In addition to supporting individual programs, especially in their start-up phase, the Hilti Foundation has always been concerned with the main development needs of the entire sector. Teacher training continued professional development, as well as closer cooperation between programs, have been identified as the predominant problem areas worldwide. responding basic principles in the areas of leadership, administration and fundraising. Lastly, AIM develops new approaches in the field of impact evidence, which enable the programs to measure their impact, not only retrospectively, but to set it as a conscious focus during their classroom studies. 2020 was planned as a pilot year for AIM. Due to COVID-19, however, all activities had to be shifted to a virtual level. Nevertheless, a first generation of 30 young teachers from 10 dif- ferent programs in Europe, the USA, South Africa and South America were able to suc- cessfully complete the first part of the course, combined with the hope that face-to-face training next spring will enable the indispens- able direct contact between teachers and students. The Hilti Foundation was founded in 1996 as a charitable organization. Since 2007, the Hilti Foundation has been a joint institution of the Martin Family Trust and the Hilti Group. Today, the Foundation is inter- nationally active in three key areas: “Music for Social Change”, “Afford- able Housing & Tech- nology” and “Economic Empowerment”. With the establishment of the “Academy for Impact through Music” (AIM), the Hilti Foun- dation is pursuing several objectives at once. In addition to their musical education the aim is to offer teachers in these programs a holis- tic, innovative training and continued profes- sional development program with a strong pedagogical direction that meets the diversity of requirements. But the focus is also on cor- This topic supports the Society pillar of our corporate sustainability strategy. HILTI FOUNDATION 14 – 15

C urrent trends in digital commu- nication have one speed: faster. This affects brand perception, forcing companies to remain agile and to constantly adapt. They must identify solid opportunities while avoiding the pitfalls presented by short-lived trends. Many well-known companies are unable to maintain a consistent voice in brand posi- tioning. Hilti is well-respected, confident visu- al brand appearance, based on a strong brand story with a solid foundation, lends the brand a forward-looking visual style that leans strong- ly on aspects grounded in Champion 2020. Benno K. Erhardt, Team Lead of the Global Brand Design Team, explains: “It is important to consistently present contextual stories that people in our industry can relate and feel con- nected to. Among other things, Hilti is known for reliability, best quality service, sophisticat- ed ergonomics and durability. These are some of the same attributes we incorporate in the design of our brand image. We have to distin- guish ourselves from our competitors, and customers must see and experience this drive to be different. From an operational standpoint, the Global Brand Design Team is no longer a service production unit, having shifted to be- come a strategic partner and advisor on all things related to brand design. We not only assist Business Units or Corporate Functions in selecting the right agency for campaigns or communication materials, but also advise on strategic topics and design developments at HQ or all around the world. One example is Hilti is sustainability initiative. Global Brand Design and Global Brand Management work hand in hand to ensure that the Hilti brand remains aligned and strong.” We effectively merge the worlds of business and creativity, and link what’s relevant for our customer with what’s uniquely relevant to the Hilti brand. Benno K. Erhardt, Team Lead of the Global Brand Design Team More information and resources about the Hilti Brand: Hilti Brand Portal Brand Design REDi From left: Gwendolyn Wetli, Benno K. Erhardt, Manfred Simon, Gitti Zeitlhofer, Kristijan Sessa SPOTLIGHT 16 – 17

HILTI MARKETS RIDE SUMMER AND FALL WAVE OF INNOVATION In general, Hilti’s market regions launch products twice a year: typically, around New Year’s in the winter and again in the middle of the year in summer. Normally, along with the launch of new products, come training events and team gatherings. As with many other areas of Hilti’s “normal” operations, the Summer Wave season was affected by COVID-19. Many markets completely digitized the process through live events on Microsoft Teams and recorded video messages delivered on Yammer, Fuse and other systems. Team members around the world made sure that the launch of many new products, services and software still happened as planned. Here are some of the top Innovative New Products (INP) as well as new services, software and process improvements of summer and fall 2020. POWER TOOLS POWER TOOLS Multi-head installation drill driver SFE 2-A12 Targeted trades: interior fi nishing, mechanical trades electrical, woodwork A small drill driver that’s truly multi talented. The SFE 2 is capable of working with 1 of 4 different heads, POWER TOOLS DIAMOND Compact drill driver SF 4-A22 Targeted trades: building con- struction, interior fi nishing, steel and metal, mechanical and electri- cal, energy and industry, woodwork The SF 4-A22 replaces and improves on the well-known SFC 22-A drill driver. It carries all the useful features of other 22 volt drills – good balance, all-metal chuck, Active Torque Control, powerful motor and a work light – all packed into a compact size for easier use in tight spaces. Exoskeleton EXO-O1 Targeted trade: interior fi nishing, mechanical and electrical The exoskeleton is Hilti’s major step into the world of human augmenta- tion. The EXO-O1, launched in part- nership with Ottobock, is designed to help relieve stress and strain from repetitive, overhead work on con- struction sites. DIAMOND Diamond core drill DD 150 and Water manage- ment system WMS 100 with Bluetooth Targeted trades: building construc- tion, mechanical and electrical MEASURING Layout tool PMD 200 Targeted trade: interior fi nishing The PMD 200, launched first in North America, is offered to help custom- The new DD 150 features a digital display that provides relevant usage Cordless die grinder GDG 6-A22 Targeted trade: steel and metal This cordless tool helps with detail and clean-up tasks on metalworking projects; things like fences, railings, edges or welds of large metal pipes. With different inserts, called dies, and variable speeds, the tool is ca- pable of cutting and polishing many types of material. GDG 6 is one of the tools delivered by Project Hydra, the latest winner of the Martin Hilti Innovation Prize. Out of the project, 7 new tools were created based on the “UMD tool body” with one motor unit to address several different uses by steel and metal workers. Hilti team • November 2020 SPOTLIGHT or chucks: offset, right angle, 13mm ers set up interior walls faster and keyless and hex bit holder. Chang- with fewer workers. It replaces the ing between the heads is done in a need to make measurements with matter of seconds. Its small size and powerful performance is helpful in cramped spaces and awkward work- ing positions. manual methods like strings and tape measure. With the higher ac- curacy of a laser, the tool helps its user minimize mistakes when laying statistics – like motor runtimes or pressure levels – to the user. With new Bluetooth connectivity, the dis- play can now show status messag- es from a paired water management system WMS 100. Bluetooth enables export of statistics into an easy-to- out the position of walls or other read report within the Hilti Connect features in a room. smartphone app. The link can even control the WMS 100 pump and stop the flow of water if the tool isn’t run- ning.

DIAMOND SERVICES FIRE PROTECTION ANCHORING VCX vacuum series Targeted trades: all requiring dust removal solutions (DRS) Hilti’s direct customer relationship results in lots of key improvements for our line of job site vacuum clean- ers. The most visible, all vacs now feature a filter life and tank capaci- ty indicator. The vac practically tells the user when to change the filter, which ensures easy maintenance and maximum productivity. Auto- mated filter cleaning “thumps”, ro- bust wheels, a more compact size, and a more convenient transport concept round out the changes. INSTALLATION SYSTEMS SAFE installation for MI, MQ and MIQ Systems Targeted trades: mechanical and electrical, energy and industry A recent advancement in anchor application is now bringing addi- tional productivity and safety to Hilti’s installation systems. Cordless impact wrench SIW 6AT-A22 and adaptive torque module SI-AT-A22 make up the new SAFE installation method. It helps insure proper tight- ening and needed pre-tension as pieces of MQ, MI and MIQ are as- sembled. The tool is quickly set up via a barcode/QR scan or by select- ing the application from a menu on the module. Over or under tighten- ing can be significantly reduced in comparison to the manual method of checking with a torque wrench. Additional documentation software records and saves every setting done by the tool. OST Anchor on-site testing service Targeted customers: design en- gineers and contractors in building construction, steel and metal, inte- rior fi nishing, mechanical electrical trades On-site anchor testing, commonly referred to as pull-tests, can help engineers better understand anchor applications with Hilti products. Hilti has offered these tests for years, which involve applying loads to in- stalled chemical or mechanical an- chors. As an engineer designs, sometimes there isn’t enough infor- mation available. These on-site tests can help engineers fill in vital infor- mation about base material perfor- mance that might be missing from other technical documentation, or the contractor might want to confirm correct installation. The service has been enhanced with the addition of digital gauges, sensors, connect- ivity with smartphone apps and transfer of testing information di- rectly into analysis software. SERVICES BIM design services Targeted users: General Contrac- tor, Owner, Engineer High-tech construction methods are not just a fad: they are the key to managing scarce resources. Thanks to BIM design services and digitized building tools, everyone involved in design, construction or facility management can upgrade to an extremely efficient end-to-end workflow. Hilti’s new BIM Design Services are enabling material cost savings and cutting construction time through design optimization, prefabrication, advanced logistics and more. Steel protection spray AWHB Targeted trade: steel and metal, emphasis on fi reproofi ng In markets with strict building codes for exposed structural steel, this spray helps to protect pieces of structural steel in the event of a fire. Heat from exposure to flames makes the dried coating react. This helps prevent structural collapse of the steel, by resisting the heat for up to two hours. The spray can be applied quickly, and in a wide range of weather conditions. It’s resistant to rain within one hour of being applied, and when dry, the finish is smooth and more aesthetic than competitive solutions. Various new mechanical and adhesive anchoring solutions Targeted trades: building construc- tion, mechanical and electrical, steel and metal In adhesive anchoring, the new HIT- HY 200 R gives more flexibility to contractors who need to make changes or add additional rebar connections on a job site. On the mechanical anchoring side, new screw anchors KH-EZ CRC and stainless steel KH-EZ SS316 are the ideal solutions for applications re- quiring special approvals for cracked concrete and earthquake-prone areas. New cast-in place anchors KCC-WF and KCC-MD are unique to other cast in anchors. Instead of turning a threaded rod, the installer can push the threaded rod into the anchor, saving valuable time. SOFTWARE Digital solutions for ﬁ restop Two early-bird software releases aim to help customers properly ap- ply firestop solutions in buildings based on the local approval land- scape. Firestop selector for DIN helps customers in Germany pick the right code compliant solutions based on the application. If there are no code-compliant solutions, Hilti firestop engineers will design it for the customer with an Engineer- ing Judgement Service. The new software is now in acceptance test- ing in North America, allowing cus- BATCH TRACKING Batch tracking for consumables The Batch Tracking for Consumables system now enables Hilti to under- stand which customers purchased specific batches of consumables. The system works through DataMa- trix-code labels, which are applied to our products at boxing, and scanned once they leave the Ware- house or Hilti Store to the customer. This new capability establishes key tomers to seamlessly request infrastructure that will allow addi- Firestop Engineering Judgements tional value-added services in the via a new user-friendly self-service portal. future as well as future product identification technologies. The sys- tem went live on July 6 after a 3-year effort by many cross-functional teams. SPOTLIGHT 18 – 19

HILTI’S FIRST-EVER CONSTRUCTION SITE ROBOT ROLLS INTO THE WORLD Before 2020, there were only two ways that a Hilti could move around a construction site: either by someone carrying, transporting, using or installing a Hilti solution, or, it was a person with the last name Hilti. As we head into 2021, a new system is breaking these rules and making moves on its own. T he Jaibot, unveiled in October 2020, simplifies routine tasks by automatically executing repetitive, manual work. By receiving a combination of digital plan data via the cloud, and instructions from a human operator and PLT 300 layout tool, the Jaibot can move to each work lo- cation and drill holes for mechanical, electrical and plumbing (MEP) installations. One step closer to digital jobsites This new machine is quite an impressive sight. Dressed in our trademark red, with an arm worthy of any muscle contest, it represents Hilti’s ability to modernize manual work. “The productivity of the construction industry has been lagging behind other sectors for years. Margin pressure and labor short- ages make it increasingly difficult to make up this shortfall,” said Jan Doongaji, Member of the Executive Board. “With Jaibot, we are driving digital construction site transformation, and begin to close this gap by intelligently linking processes, teams and data.” Increasing worker safety and skill By applying digital plans directly and accurately into the real world, Jaibot joins Hilti’s advanced layout systems as a valuable link in the middle of the building construction process. Like so many other Hilti solutions, Jaibot arrives not to replace skilled professionals, but to help them work more safely and enhance what they do. “We looked at which routine work on the construction site is among the most stressful, and that is primarily overhead work,” sums up Julia Zanona, business developer in Hilti’s robotic engineering team. “Jaibot takes over tiring tasks that are gladly given away on the construction site.” Thanks to Hilti’s direct customer relationships, the process of developing and continuously improving Jaibot continues into a new phase. In general terms the robot, trainings and maintenance will be offered as a packaged service through Tool Fleet Man- agement. Hilti team • November 2020 SPOTLIGHT

CORONA PROTECTION FROM A 3D PRINTER How can we quickly and easily implement protective concepts against the spread of the coronavirus for employees working in our manufacturing plants? T he Global Manufacturing Team at Plant 4 in Thüringen used 3D printing as a flexible way to create facial protection for employees. When the coronavirus pan- demic reached Central Europe in the spring of 2020, including Hilti’s production facilities in Austria, Germany and Liechtenstein, ideas for protective measures against the spread of the virus were collected at the Thüringen site. Thanks to the possibilities of 3D printing, various prototypes were quickly developed and produced. A decision on which solutions to use was then quickly made at Thüringen. Of all the ideas, the very first to find its way from the printer to use with employees was the face shield, an alternative to the cloth face mask. In particular, those employees who work in the production and assembly areas benefited from this alter- native because the shield made it much easier to breathe and also prevented glasses from fogging up. As there were increas- ing supply bottlenecks regarding external procurement of comparable face shields, particularly in the first and second quarters of 2020, the prototype construction department quickly optimized the geometry of the shields to allow for ef- ficient in-house production, using 3D printing, while also or- ganizing the procurement of accessories. The first face shields were delivered within a few days. Since then, more than 100 face shields have been produced at the Thüringen site and made available to those who want them. “It takes about 90 minutes to print all the components of a face shield,” explains Tobias Decker, project manager in Thüringen. “Because we were able to print several parts at the same time, and without supervision, we were able to print continuously day and night. 1 2 1 From left: Bastian Lippert, Martin Oberscheider, Tobias Decker, Klaus Huber, Peter Tschabrun. The high degree of personal initiative and rapid implementation were cited in the second quarter of 2020 when the project won the plant’s contin- uous improvement process award for the first four months of the year. 2 The facial protection from a 3d printer works well for Plant 4 employees. Hilti team • November 2020 SPOTLIGHT

GENERA- TIONS AT HILTI Hilti has pioneered the manufac- turing of construction industry solutions for generations. Over the decades, Hilti has fostered not only an outstanding com- pany culture, but continues to develop new technologies and improved services, en- suring success through the years. Found- ed by brothers Martin and Eugene Hilti in 1941, strong family ties remain present as Martin’s son Michael joins his father in the 1970s. Today, Michael Hilti serves as the Honorary Chairman of the Board of Direc- tors, while his daughter, Michèle Frey-Hilti, manages the Hilti Family Foundation. Generations and family ties have been highlighted in the past by Market Organizations like Great Britain. Do you have a family story relating to Hilti? Write us: media@hilti.com It’s not uncommon to see multiple generations or families working at Hilti. Their profound love and commitment to their employer resonates in our company culture. Two families from Thüringen and headquarters share their own Hilti stories: Family Grundner Adolf Grundner joined Hilti in 1972 as a production team member in Thüringen, Austria, advancing to become a quality specialist before retir- ing in 1998. His grandson, Philip, followed in his grandfather’s footsteps and joined Hilti as an apprentice in 2005, worked in the quality depart- ment, and currently works as a production engineering specialist. “Being born and raised in Bludesch, Austria, Hilti was a big part in my childhood and the local culture, and the company gives our community an opportu- nity to excel.” Philip shares. Sonja, Adolf’s daughter, also started working at Hilti in 2014 as an assembly team member, joining her son Philip in Thüringen. Philip and Sonja continue the Grundner legacy at Hilti Thürin- gen, enthusiastic about their work and their colleagues which they, too, consider a part of their family. Family Koula Pavel Koula joined Hilti’s MO Czech Republic in 1991 and, after working in multiple roles, became Top Project Manager for large construction sites after 19 years at the company. “During my time at Hilti I was able to wit- ness how the company revolutionized the construction market in the Czech Republic following the fall of communism. As our presence grew at trade shows my son, Tomas, would often visit me at work, showing avid interest in the business and products.” Inspired by his father’s profession and love for the company, Tomas ﬁrst joined Hilti as an apprentice during his studies. “As a boy I observed that the only tool able to drill into rein- forced concrete was Hilti’s and it inspired my passion for wanting to be a part of such a revolutionary company.” Tomas rejoined the company as an account manager in MO Czech Republic, and currently works as a global product manager for the Direct Fastening Business Unit in Schaan, devel- oping the portfolio of the BX 3. EMPLOYEES 22 – 23

Based on the success of a project started some 17 year ago, the Hilti Great Britain team still enjoys success from this and a subse- quent venture involving products and support for new ships being built by the U.K.’s Royal Navy. Back in 2003, the Hilti GB team began working with the Aircraft Carrier Alliance, a partnership of BAE Systems, Babcock International, Thales Group and the United Kingdom’s Ministry of Defence, created to build the Queen Elizabeth-class aircraft carriers for the U.K.s’ Royal Navy. The products involved included the MQ and MI channel systems and X-BT studs. The first ship had more than 3,000 compartments and was built with more than 600,000 meters of Hilti channel systems and over 1 million X-BT studs. Hilti’s support of the project continued throughout construction with on-site training, support and trouble-shooting of potential issues aboard the aircraft carriers. After the ships were finished, Hilti continued to work with BAE Systems on support and maintenance on both carriers, something that continues to this day. In late 2011, the Royal Navy began the Type 26 project to devel- op and construct a smaller class of ship. “Based on the scale of the project and the applications our products were used for on the previous project, we knew there was great potential for Hilti on the Type 26 project,” states Neil Beatson, a Business Developer for Offshore/Shipbuilding who was previously a Project Engineer on the aircraft carrier project. Using the carri- er project as a basis for the design, Hilti engineers focused on fastening-to-steel applications and installation systems. During the tender process the customer’s price considerations were key and the contract was awarded to a competitor. How- ever, issues with their system prevented it from meeting certain project specifications. Neil Beatson was then contacted in 2019 by BAE Systems, requesting prices for items having technical requirements that only Hilti could meet. Fast-forward to early 2020 when a larger order for Hilti solutions was placed. Since then, business has been substantial and is still growing as in- stallation continues on the first of the Type 26 ships. “We will soon begin work on supplying ship 2, using the lessons learned on ship 1 to refine the bill of materials,” concludes Beatson. That’s a great example of taking the long view. SPOTLIGHT 24 – 25

I’m really impressed how we’ve adjusted to these times. Avi Kahn„ You have been a member of the Executive Board since January 2020. How was the start for you in these exceptional times? Marco Meyrat and I traveled to the markets together, and for me it was really about learn- ing how to be a good colleague and how to contribute. Then of course the world changed, and I had to switch to a work from home mode. I have to say I’m really impressed how we as a company, but also specifically on the Exec- utive Board, have adjusted to these times. We all learned to work in the setting of Teams and other digital means. I think we are becoming more inclusive all the time. Listening, being patient, especially when there’s a group of people together and some are maybe remote or in Teams. With that we are finding that you can also be effective working remotely and I think we will keep some of that into the future. What would you advise someone who is taking their ﬁrst steps with Hilti? My first advice would be to really understand the culture of the company, understand how we interact with each other. That strong culture is one of our biggest benefits, that’s why I really enjoy working here, but it doesn’t make it always so easy to integrate as a new person. And then of course, come the normal things of understanding your particular job. Getting to know your team, and if you’re customer facing, getting to know your customers as well will definitely help you. How do you keep up with all the developments that are shaping our business? I do a lot of reading. There’s a lot of information available almost on a daily basis. I try to be selective on which articles I skim versus ones I read more deeply. But many times, I find very interesting insights and articles about different trends in construction, how technology is shap- ing construction, also understanding the dif- ferent economies around the world and what are the different outlooks for them? I still find the best source to be our customers, discuss- ing directly with them how they see the market. You are responsible for the America and Asian markets. Which steps does the company have to take here? I think the biggest step is to have one compa- ny with one approach and with one offering to our customers around the world. I believe together with my colleague Joaquim Sarda – who is responsible for the EMEA regions and for Strategic Marketing – we’re making tremen- dous progress in this area. We have one glob- al market reach strategy, and it is consistent around the world. Regardless of where our customers are around the world, they deserve the opportunity to benefit from our products, services and software. And which of these steps do you see as particularly promising? When I started to have the opportunity to travel to Asia and to Latin America and began to meet our customers and get to know our people there, I realized that our customers are faced with the same challenges around the world: They want to run their jobsites in a safe way and finish the work on budget and on time. If we can bring the same value proposition that have made us successful in markets like in central Europe, I really believe we can and will be successful also in those markets. From the daily routine to the career path: Watch the second episode of “First Steps” featuring Avi Kahn. INTERVIEW 26 – 27

A DAY WITH… Katherine Chua National Key Account Manager at Hilti Singapore As a national key account manager, I have a portfolio of 14 key accounts in Singapore. My role involves driving innovation topics to my key customers and working together with my colleagues from other trade and business functions to support opportunities and day- to-day customer requirements. My greatest sense of achievement is bringing value through innovative solutions to contribute to the industry and to my customers’ productivity growth. After the introduction of Evolution in our market in end of July 2020 my team and I have been working with Salesforce.com and it makes my daily work much easier. 08:00 Checking in / The day starts with running through a quick check from Salesforce.com to follow up on the leads and opportunities and interacting/reading on proj- ect updates from each team member. The way I work before and after Evolution remains in some areas the same: focusing on account development and driving sales through opportu- nity and application selling. The Evolution outcome I enjoy the most is the speed! It accelerates, clearly organizes and maps out the collective effort from each team member to drive the business. 09:00 Cordless jobsite visit / I meet my key project manager, Kevin Goh, and we jointly visit my top customer’s fi rst pilot cordless jobsite. Our objective is to gather feed- back from site management for my next follow-up meeting with their management to push for an expansion on the cordless jobsite campaign and the tool park project. On the same visit, we also work on contact expansion across a team of subcontractors and uncover tool park opportunities for other trade colleagues. It was a good call. We discussed adopting a full cordless tool park for the customer’s new project with the project manager. We also focused on a new customer, who could be the next potential target for tool park optimization. We took photos of their existing tool park and made key stakeholder contacts that we uploaded in Salesforce.com Hilti team • November 2020 EMPLOYEES 11:00 Follow up on progresses / We park at “Park Suites”, walking with the site manager to follow up on progress of the cordless tool park pick-up rate from subcontractors. At the end of morning’s visits, we up- loaded all information and photos quickly to Salesforce. com for the sold-to owners to follow up on the tool park conversion opportunities.

At Royalville jobsite, getting feedback from workers on their experience with cordless tools. 13:30 Meeting with Penta Ocean for a meeting on their new project / This will be a key project. During the meeting we discussed all the information, from project timeline, to project scope of work awarded to subcontrac- tors. At the end of the visit, we consolidated all the infor- mation and added the relevant team members to the proj- ect to ensure that everyone involved is always kept as up-to-date as possible. Looks like a great project to be involved in! At Park Suites, walking with the site manager to follow up on progress of the cordless tool park pick-up rate from subcontractors. 15:00 Organizing order needs / Before I jump to my next meeting call, I take some time to organize the quotations and orders needed for my customers. We can organize our account plan for our focus customers, plan out meaningful calls to feed our leads and follow through on opportunities. Salesforce.com makes using digital workfl ows smoother and faster than before! 16:00 Meeting with Gammon / Gammon was recent- ly honored for building works together with our E&I col- leagues. It’s important to understand which stakeholders are involved, and the project timeline. The discussion was good, and we agreed to review the topics with Gammon in another two months as they are still in the preparation stage. 17:30 Closing the day / After concluding visits and calls, I once again spend some time organizing the quotations and orders needed by my customers. Wrapping up the day, I’ve uploaded all the information of the new project in Sales- force.com to keep all team members updated on tasks to do and next calls to action. What I enjoy working with the system is that most information is accessible to us via a simple search, no matter if it is previous purchase history, price, or contacts or previous communication. With Evolution we are able to gain a better understanding of customer needs while also improving collaboration within our teams. EMPLOYEES 28 – 29

HILTI TAKES 2020 MOMENT BY MOMENT Whether out in the ﬁeld, in an ofﬁce or in a plant, so much can happen in a day. Plans can be made but often change. Teams stay in constant contact to anticipate customer needs and move as fast as possible. Small adjustments here and there keep major projects on track. W hile it’s easy to focus on what’s ahead, we can’t get to the future without a firm grasp on the present. We must ask ourselves: “What’s going on right now, and how do I act on current opportunities?” MOMENT: our people approach launched at a crucial time in Hilti as well as in greater context of COVID-19. The new approach places prior- ity on personal and professional growth, and to reach that, team members are encouraged to have frequent conversations, take action now, take ownership and to focus on our strengths all year long. For Sergio Trujillo, Territory Planning Special- ist in Region W2, the change has been positive and significant. “I like that it is an initiative focused on people, different to an administrative process,” he said. “It can happen at any moment. I have interac- tions with not only my leader, but I can receive feedback from other people and it is easier to integrate it to my day-to-day activities.” Across the Atlantic in MO France, Damien Garel enjoys the ease of applying the new approach, especially while navigating his first months as an Area Sales Manager. “I like the Check-ins; it is simple and easy to navigate. We have more transparent exchang- es and it fosters a better alignment. I want to use it more and more.” Hilti team • November 2020 EMPLOYEES 60 team members around the world provide user-centric feedback to the MOMENT explorers group. From Check-ins and Field Ride Coaching Re- ports that support the new Evolution Sales Management Process, to the people process- es of My Contribution, My Development, Hilti People Review and My Reward, all of it is enabled by Workday, our new global Human Resources system. The ideas of capitalizing on strengths and en- joyment at work were very important to our founder Martin Hilti. Head of Global Human Resources Sabine Krauss sees MOMENT as the further refinement of these ideas. “We’re a solutions company. We fix problems and sometimes feel like we must do that with our people, too,” she said. “The focus on un- derstanding what people enjoy doing and build- ing on their strengths first is a powerful shift. “I like that it is an initiative focused on people, different to an administrative process.” Sergio Trujillo, Territory Planning Specialist in Region W2

“I like the Check- ins; it is simple and easy to navigate.” Damien Garel, Area Sales Manager main people processes: main people processes: My Contribution, My Development, My Contribution, My Development, Hilti People Review and My Reward. Redesigned support page in Fuse to help you get to know MOMENT even faster. percent of team members have logged into Workday, enabled by desktop and mobile device access. We’ve started to reframe our thinking in this way, and we can absolutely bring it to reality together.” In parallel, many user-centric process changes and system improvements have been made based on feedback from team members in all roles from around the world. One of the biggest opportunities for improvement is to further sim- plify the user experience and processes inside of Workday itself. The advancement of MOMENT as a daily ap- proach begins with you. As 2020 draws to a close, ask yourself: What did I do this year that gave me energy? What could I do differently to have a higher impact on my development and contri- bution? How do I contribute to my colleagues’ development, and let them know they are ap- preciated? I consider it my job to create a company climate in which every single person develops the will to succeed and commit, while still having fun at work. In my opinion, this is management’s most important task and an entrepreneur’s ethical responsibility. Martin Hilti„ EMPLOYEES 30 – 31

HONG KONG’S SKY CITY How to connect Hilti solutions with Hong Kong’s new Airport City A irports are no longer just hubs for all kinds of travel, but are also increasingly popular destinations for events, shopping, dining or business meetings. They have a significant impact on the image of a desti- nation. Hong Kong has recognized this trend. As a result, new shopping and entertainment facilities, restaurants, hotels and offices are being created on 25 hectares at the north end of Hong Kong International Airport. Launched in 2017, the project was completed in August 2020. It is not only a reference proj- ect for the safe use of Hilti MQ installation systems using building information modelling (BIM), but also for why an in- vestment in premium solutions pays off for the customer. new to the subcontractor and the customer, so they both had to be convinced to abandon old, proven solutions in favor of new, unfamiliar ones. “Our full service offering and MQ system test applications were able to convince both the subcontrac- tors and the customers. Hilti’s MQ installation system is now standard for the entire airport project, said Mak. With BIM, the installation is much easier to plan. The application also creates the necessary transparency throughout the entire construction project and thus minimizes subsequent conflicts on the construction site. Lastly, the model-based planning also reduces liability risks in the event of construction delays and in the event of fire or earthquakes. The Challenge Cable lines are often set in narrow corridors and the work also frequently includes welding. Coordination on the con- struction site, the essential overhead work and high heat resulting from welding, pose safety risks for the workers and often lead to a loss of productivity for the client. The subcon- tractor therefore approached Hilti with the aim of implement- ing a solution that would enable better planning and connect various contractors while contributing to reduce the number of accidents on the construction site. The Solution The sales team, consisting of Mok Wai Wa and Alice Luk, first convinced the subcontractor and, finally, the customer of the benefits of Hilti’s MQ installation system. The solution offers simpler handling, no welding and remains flexible if something needs to be subsequently changed or moved. However, to avoid any eventual rework, the entire installation was done with BIM, from planning and modeling to execution, and was supervised by a Hilti engineering team, including Isaac Mak and Zachary Li. The Extra Mile “The complete planning of the MQ installation system and the BIM implementation were not within the calculated bud- get of the subcontractor,” explains Isaac Mak, Head of Engi- neering of MO Hong Kong. In addition, both solutions were Hilti team • November 2020 SPOTLIGHT Watch the video on Youtube.

MO FINLAND CON- GRATULA- TIONS! 35 Anniversaries and retirees in Liechtenstein, Switzerland and Thüringen April – December 2020 Hilti team • November 2020 ANNIVERSARIES / RETIREES 45 years of service Berger Michael, P4QA Burtscher Oswin, P4DE 40 years of service Anschütz Frank, P1MEF Barcatta Albert, P4D5 Cahenzli Heidi, P1ES Eberle Raymund, FIPZ Enzenhofer Martin, P4XE Gassner Roman, P1TM Grass Ulrich, TWTP Hepberger Herwig, P4D5 Inhelder Harry, XTT Lorenzin Ingo, P4D5 Metzler Andreas, P4D2 Mosimann Andreas, MOCH Niederländer Karlheinz, P4LZ Risch Klaus, UA years of service Bättig Staud Beatrix, UF Geiger Markus, TWTA Grass Markus, P4PA Lang Harald, P4XQ Müller Markus, TWTA Müller Stefan, P4PW Schöpfer Willi, MOCH Simon Manfred, RMBBD Skala Gerd, P1TI Studer Georg, ZEH Wüst Fredy, MOCH 30 years of service Aebi Urs, P1MU Allgäuer Stefan, LRNOK Bargetze Adrian, LRNOA Birnbaumer Johann, P4X2 Fink Christian, XTT Fohrer Marcus, RMXD Gasser Gerhard, OMR Grasnig Herbert, P1ES Grasser Roman, LRNOA Grazioli Mario, DQX

Hofmänner Manuela, GLMS Ilic Dusko, P4I Kalt Peter, FI Kunz Ralph, MOCH Lins Josef, P4LL Mayr Robert, P4X4 Pfitscher Andreas, P4X5 Rubitschon Armin, MOCH Rusch Istvan, SHZW Schmutz Rene, LRNOK Semmler Patrick, P1T Siebold Ralf, MOCH Spanner Karl-Heinz, XTT Zurlinden Daniel, LRNOK 25 years of service Baltic Ljilja, P4LS Baumann Roland, GLMC Benda Mirko, SHM Bever Matthias, CA Braun Johann, FIIS Büchner Ronald, P1QC Dohm Steffen, TC Fessler Ernst, FIST Franz Elmar, P1ML Gabriel Gunter, RMBW Gassner Martin, SHZW Neuberger Jochen, DLM Ruf Achim, XSE Schmid Markus, P1C Scholz Patrick, DQD Schreiber Manfred, HSF Seyfferth Wolfgang, FID Shesterikov Maxim, FIPI Weiss Martin, P4D2 Wiesbaum Johannes, FIGR Zuber Milan, NMT 20 years of service Allgäuer Eva Maria, SHR Askar Mehmet, P4D5 Bacinski Stupar Daliborka, AL Bayerl Michael, HPR Böckle Walter, P1EU Brandenburg Karsten, OAE Davies-Valdés Rod, CM Delladio Christian, REL Doongaji Jan, T Dranevicius Audrius, FIIS Ferreira Cruz Joao Manuel, LRNOK Friederici Jürgen, FCP Gabrieli Christian, FIIW Gillner Matthias, F Gutensohn Markus, ADS Haug Rene, P4D4 Hiller Hubert, P4D5 Huynh Cuong, P1EM Jäger Robert, HMY Juli Stefan, CM Kopp Ernst, SHZS Laggner Wolfgang, P4D1 Lampert Patrick, MEM Lorenz Oliver, RMX Marent Ehrenreich, P4QA Mathis Alexander, GLMX Medinskiy Alexander, FCC Meier Andreas, MOCH Michnik Kordula, RMBW Milekic Marinko, P4D3 Milosavac Vidomir, P4X4 Orban Georg, P4D2 Pianu Tamara, HM Riela Simon, ZMM Rocha Macedo da Silva Luis Gabriel, AMC Schallert Manfred, TWTT Schuster Frank, FISI Schweiker Axel, XTM Steiger Marcel, FIIWC Toldo Cliff, P1TE Türtscher Stefan, TWTA Weber Christoph, ZEC Winkler Bernd, P4D2 Winter Andreas, ME Wippel-Bauer Maria, SHM Wohlwend Patrick, MET Zech Stephan, P4XE Zettl Christa, FIFH 15 years of service Anrain Marcos, P4X2 Bettex Benedikt Barward, FISW Bonetti Gianmarco, FIG Connert Georg, AM Deykun Irina, GLD Draxl Andrea, FCP Ebneter Matthias, MOCH Exer Markus, SH Freischläger Christof, TNS Gächter Uli, SHZW Graf Irene, CL Graß Christian, P4DQ Hartz Martin, ADP Hassler Achim, XSE Hillbrand Thomas, ML Holzer Thomas, LRNOK Hufnagl Gerhard, KRI Hummer Tobias, P1MS Jones Ryan, REL Khodzhaev Rustam, FIO Kopf Jennifer, FIS Küng Philipp, TWTP Leitner Patrik, P4LL Lippuner Ralph, XP Mally Martha, SHM Natter Mathias, SHZB Nuesch Hanspeter, MEX Oberndorfer Georg, AP Pallestrang Heinz, REX Phifer Kevin, CS Pierce Dana Marie, SHE Rauch David, P4X3 Reiner Cornelia, SHI Ringvold Aksel, MOCH Röhm Wolfgang, FIIS Rong Pingyan, TME Sahler Nadine, CS Schneider Björn, TC Senn Martina, SHV Stahel Simon, XED Tschirky Petra, SHZW Tunchev Dobril Georgiev, SPT Veith Liane, SHM Wabnegger Heimo, MS Weich Oliver, GLD Zech Richard, P4D3 10 years of service Allard John, HMU Ammann Luzia, GLMH Barth Sebastian, OA Bertsch Ines, P4PP Brakmann Heinrich, FCT Breuss Filiz, P4D2 Brunhuber Thomas, XSV Büchel Sandro, SHZB Buddendick Susanne, FIC Bühlmann Markus, MOCH Cesar, GLMA Einsiedler Wilhelm, GLMC Erhard Patrick, P4X4 Foser Dominik, P1TF Gabriel Joel, P4X3 Gerber Martin, MOCH Goller Marc, GLMA Goos Niels, XM Gueltekin Furkan, XED Habian Raphaela, P4D2 Hulshof Anne, HPR Kizildag Elif, FCH Knez Lea, KA Köberle Stefan, P4D1 Kremenovic Pero, TWTP Kus Tomasz, MES Lang Christoph, OMA Lindner Michael, P1TE Mabillard Franck, MOCH Mair Gaby, SHPR Melk Fabian, P4DQ Nailer Stuart, ZEC Nardon Raphael, P4D1 Naudziunas Evaldas, FIO Nett Reto, FS Neumeister Constanze, T Nowak Jessica, RMB Ohm Konstantin, NED Paillard Claude, MOCH Pfitscher Katharina, P4XQ Priller Christian, MC Püntener Martin, TC Raisch Philipp, KS Raster Eva, KEM Reimann Guy, MOCH Rupf Florian, SPP Rupp Peter, KSU Savchenko Sergey, FIIS Schwerdtfeger Klaus, REX Scialdone Carmine, MOCH Shankar Uma, DSGP Slowikowski Hubert, NED Spiegel Kathrin, SPE Stengele Markus, ZEC Tesch Silvia, SHR Tomandl Alexander, TMM Vaz Da Silveira Correa Caio Von Monkiewitsch Matthias, XSET Walsh James David, ZMM Zgraggen Peter, MOCH Retirements Amann Johann, P4DQ Bargetze Adrian, LRNOA Colman Paul, MC Dischinger Jakob, NED Dobler Anton, P4XG Egg Roland, ZH Huber Clemens, P1ML Kammerer Erika, SHM Ladurner Werner, LRNOK Lakner Helmut, P4D2 Marxer Rainer, LRNOA Maurer Bernhard, P4D1 Mausser Marianne, P4X4 Näf Heinrich, P1TS Nobile Pascal, SHZS Schratzberger Michael, P4X2 Schweizer Edwin, TQT Stefan Roswitha, P4X2 Vonier Irene, M Walch Waltraud, SHZW Wohlmacher Matthias, LRNOK Wolz Bernd, GLMC Zurlinden Daniel, LRNOK ANNIVERSARIES / RETIREES 34 – 35

Can they use our products that way? While there is no official legal policy on how Hilti is portrayed in popular culture, as this falls under artistic license, the com- pany nonetheless has informal guidelines for any production company asking permission to use Hilti products. Marcel Baehr, a Brand Consultant, explains: “In general, Hilti products are ideally shown in films as they were intended to be used and not in a way that is harmful to the brand, but that actually strengthens it. Tools should be used correctly, work properly and not be compared negative- ly to any competitor product.” Hatton Garden No fewer than three films and one television miniseries were made about the Hatton Garden robbery, which took place in London in 2015 and famously involved a stolen Hilti DD 350 diamond coring machine. RED – 2010 Hilti had a brief cameo in the 2010 comedy RED, when a DX 460 is used by actor John Malkovich’s character. The Score – 2001 This film, from 2001, featured Robert De Niro, Edward Norton and Marlon Brando. In the opening scene, De Niro’s character is seen using a Hilti TE 5. The Conversation – 1974 The grandfather of all Hilti pop culture references. No Hilti product appears in the movie at all, which makes the Hilti citation even more impressive. Midway through this film, written and directed by Francis Ford Coppola, Stan, an assistant to the film’s main char- acter, is seen wearing a plastic pocket protector, the type once favored by engineers. A phrase on the protector reads: “Don’t shoot! Hit it with Hilti”, and the name Hilti appears in the form of the Hilti logo. This phrase refers to the DX piston principle, where energy from a cartridge is transferred to a piston, which “hits” and drives a fastener. While it’s never revealed where Stan got his pocket pro- tector, the most logical explanation is that Stan’s boss, who operates his own company and designs his own equipment, was a regular Hilti customer. He’s known as the best in his field and for using only the best tools. It makes perfect sense that he would be a Hilti customer. A still photo of actor John Cazale from “The Conversation.” HILTI IN THE MOVIES Here’s one for lovers of Hilti AND popular culture. As a worldwide leader with a distinctive, highly recognizable brand, Hilti has been referenced in many movies and television shows. This article takes a look at a few of the appearances Hilti has made in popular culture, not all of which were met with universal enthusiasm in Hilti’s legal circles. Money Heist – 2017 A Spanish TV series, officially titled “La Casa de Papel,” has made a point of using Hilti tools. The show has fea- tured a wide variety of Hilti products, including the TE 1000-AVR, TE 2000-AVR, SF 6H-A22 as well as wet and dry vacuum cleaners, Ferroscan, Transpointer and dia- mond system tools. The Wire – 2002 A Hilti DX 460 MX and Hilti fasteners feature prominently in season 4 of The Wire, an American television series from the early 2000s. The first thing viewers see in sea- son 4’s premier episode is a character in the aisles of a large hardware store. She approaches a salesman, inquiring about an upgrade for a cordless fastening tool. The salesman recites a veritable love letter to the DX 460 MX. “The DX 460’s fully automatic with a 27-caliber charge. Wood, concrete, steel-to-steel, she’ll throw a fas- tener into anything.” Publication details team is the magazine for the employees of the Hilti Group. Opinions published in team do not necessarily agree with those of the editor or the Executive Board. Articles in team represent official state- ments of the Executive Board only when expressly marked as such. The editor is responsible for selecting content and is advised by the editorial committee. The editor reserves the right to shorten articles submitted for publication. Different shades of meaning may result from translation. In the event of differing interpretation, the original German text shall be viewed as valid. Published by:: Hilti Corporation Global Brand & Communications Feldkircherstrasse 100 9494 Schaan Liechtenstein Tel. +423 234 39 27 E-Mail: media@hilti.com Editorial team: Sabrina Feliu Fritz Hanselmann Kim Koula Svenja Krauss Chris Larson Dan Phillips Felix Reichstein Editor-in-Chief: Sabrina Feliu Creative Direction: Benno Erhardt, Kristijan Sessa (Hilti Global Brand & Design) Layout: heureka GmbH, DE-45134 Essen Hilti is a registered trademark of the Hilti Corporation, Schaan, Principality of Liechtenstein.

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